Friday, 1 March 2019


If you’ve come to Cylex with something to cross off your to-do list, you ended up in the right place.
The ‘Cylex Quote Request’ platform, if used the right way, can help you save hours of work.
It’s FREE, easy to use, no obligations, fast and absolutely secure.  Tell us what you are looking for and we will vet and contact the firms based on your location and the details of your request.

To get started, all you have to do is to post a request on our website via our form, and we’ll take it from there. The form consists of 4 specific questions related to the service or product you are looking for.

1. What do you need?

Use just a few words to name what you are looking for. Think of it as the title of your request.
For e.g., if you are looking for a plumber to fix a leak, you can add just one word, it will be more than

E.g. What do you need?

2. Where do you need it?

This field is very important because it states the location where you need the job to be effectuated.
Start by typing in the postcode or the city and then choose the desired location from the drop-down list. The more info you add the shorter the list gets. It’s very important that you choose from the list your location, this will ensure the companies we contact are really in your area.

E.g. Where do you need it?
        SA39 9HT, Llanfihangel-Ar-Arth, Carmarthenshire

3. Describe what you need 

Describe what you are looking for & provide as much detail as possible. Companies are unlikely to respond if you provide a small amount of info. Upload an attachment if that helps and don’t include your contact information in the description of the quote request. Please be as detailed as possible - the more details you provide, the better the businesses can evaluate your request, determine if they are the right fit, and provide you with an accurate offer.

E.g. Describe what you need

I live on the top floor of a 4-storey block of flats. The heating is a communal system which provides central heating and hot water to all the flats. The heating comes on in October and goes off in March of each year. This year, when the heating was turned on, my radiators did not get hot. I bled them, and water spurts out but is cold. I reported this to the managing agents who told me that it may be due to residue in the radiators due to me being at the end of a 'leg' of the heating system. Basically, I need to know if there is anything that can be done, and how much it would cost. Thank you

4. When do you need it?

You will need to select the due date of your request. When you choose this date, please keep in mind the difficulty of your request because it is possible that some businesses need a little more time to prepare a proper offer for your request. Also, don’t forget that most people don’t work on the weekends or during holidays, so please take into consideration this aspect as well. Add a few days more just to make sure that they actually get to see your request before it expires.
Once a quote expires, no one will be able to post an offer.
Try to add the maximum timeline you are willing to wait for an offer to come in. For e.g., if today
(01 March 2019) you are looking for a plumber to change the sewer lines for your house, to make a proper bid the plumber needs to put together a price list for the items he may need and some of them
may depend on the supplier he/she is working with. So it would be impossible to give you an answer
in just 2-3 days. For cases like this, we suggest adding at least 2-4 weeks.
E.g. 01 April 2019 (end of this day)

Next, all we need is a way to contact you.
We will ask for your email address and phone number. While the phone number is optional, it is a great way for providers to get in touch with you quickly (especially if your request is urgent). If it is your first request on Cylex, it is important that you confirm your email address. This is done by clicking on the link within the automated email our system will send you. It’s very important you complete this step. You can choose to log in using your social media account (email confirmation is done automatically) or your Cylex account. If you don’t have a Cylex account yet, don’t worry, we will automatically register you, just complete the fields of the contact form.
That's it - after you submit your request (& confirm your email), you just sit back and wait for the
offers to come in.

One last thing: Some of our members work really hard to provide you with a quick offer
so it goes to you to be just as responsive. Let them know that you have received their offer and where
you are in the decision-making process. This is also a great opportunity for you to ask questions and
learn more about their previous work. You may also receive questions from them, in case the details
of your quote are not enough for them to post an offer. Be sure to answer them as quickly as you can,
add images or files if it helps.

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